Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.
‘If clinicians are engaged in management and leadership then organisational performance will improve and if there is good organisational performance there is likely to be high levels of clinician engagement’ *
Of the three critical ‘engagements’ in healthcare, patient, clinician and community, we hear much about the first and less about the second and third.
Improving the patient experience requires a change in culture. This change must be embraced by and reflected in the actions of everyone within the healthcare system. Furthermore, everyone must understand the fundamental truth that “quality and patient safety improvement” is an ongoing and healthy process of changing mindsets.
Last year ISQua and the International Ergonomics Association IEA ( https://www.iea.cc/) signed a cooperation agreement which aims to build on the commonality of our respective missions – to improve the safety of patients.
If we truly want to have sustainable and real change we need to prepare the future leaders in healthcare to be ready for the new age of safe effective care that is person-centred and fit for the future.
I recently spent a few days in Beijing at the invitation of the National Institute of Hospital Administration (NIHA), to attend a workshop on the Healthcare Accreditation in the Asia Pacific.
This was an opportunity to hear about the application of accreditation by different health economies in the Asian-Pacific Region.
It was an honour to host Professor Sue Hignett, Dr Thomas Jun and Dr Mike Fray for a live ISQua webinar on Human Factors and Social Care.
We were delighted to host Dr Peter Lachman for the second episode in the ISQua Podcast series, and the very first ISQua Ask the Expert session. The topic for this episode was: “Is safety our business? If so, what do we need to do to be successful?”
The ISQua Education Team recently spoke with Dr Taimour Jan and asked him to share his thoughts regarding the ISQua Fellowship Programme and Specialist Certificate in Fundamentals of External Evaluation Surveying.
This is my third and final blog on my time in Latin America. I was last in Chile many years ago and was very pleased to conclude my Latin American journey in Santiago. I was invited to speak at the 4th International Congress on Patient Safety in Chile which was organised by the FSP Chile – Fundación para la Seguridad del Paciente and led by Dr Hugo Guajardo Guzmán.
This is the second of three blogs on my travels to Latin America in late May – early June. The visit to the enchanting city of Cartagena in Colombia, for the Regional ISQua conference, was illuminating.