Enhancing Health Care
Quality and Safety Education
in Specific Areas

ISQua’s Specialist Certificates allow learners to study particular areas of interest in health care quality and safety in-depth. Each certificate is a 40-hour online course that is required to be completed within 12 months of the enrollment date. Currently, there are three Specialist Certificates on offer:

Practical Approaches to Person-centred care

Principles of Person-Centred Care

Fundamentals of External Evaluation Surveying

Practical Approaches for Person-Centred Care

Principles of Person-Centred Care enables participants to enhance patient experience, patient engagement, patient satisfaction and person-centred care, by detailing a range of key global perspectives and evidence-based initiatives within the field.

This course is for individuals or organisations who seek to improve their delivery of person-centred care across all settings, as well as Quality Officers, Quality & Patient Safety Managers, Improvement Advisors / Consultants and Quality Specialists, whose prime focus includes planning and implementing person-centred care.


Principles of Person-Centred Care

This practical course provides examples of first-hand experiences in partnering with patients to understand and improve the care delivered. The course covers essential tools and techniques required for measuring, co-designing and engaging patients and employees.

This course would be suitable for physicians, clinicians and point-of-care staff.


Fundamentals of External Evaluation Surveying

Fundamentals of External Evaluation Surveying provides a critical insight into numerous assessment methodologies, approaches and techniques that constitute the various stages of the surveying process. This is an essential starting point for individuals seeking to launch their career as a Surveyor; existing Surveyors who wish to develop and broaden their knowledge from an international perspective; and "in-house" experts or Project Managers who are responsible for assisting their organisation through the accreditation process.

Please be advised that completion of this course does not qualify an individual to work as an ISQua surveyor nor does it qualify an individual to work as a surveyor with an external evaluation organisation. Individuals interested in becoming a surveyor should contact an external evaluation organisation directly to learn about the requirements to become a surveyor with their programme.



Enhance your knowledge by studying an area of your interest in depth

Benefit from the knowledge and experience of internationally recognised experts

Obtain information on your subject from a global perspective

Learn and apply best practice to your own work environment

Specialist Certificates fees

New To ISQua? Hours Duration Cost Eligibility
  40 12 months €350 Applicants from High Income (HI) & Upper Middle Income (UMI) countries
ISQua Members Hours Duration Cost Eligibility
  40 12 months €250 Active ISQua Members
Standard LMIC rate* Hours Duration Cost Eligibility
  40 12 months €175 Applicants from Low and Lower Middle Income Countries (LMIC)
ISQua Member (LMIC rate*) Hours Duration Cost Eligibility
  40 12 months €125 Active ISQua Members from low and lower-middle-income countries

* ISQua offers 50% discount to participants who were born in and currently work in low income and lower middle income countries as ranked by the World Bank. Applicants must upload the first page of their passport and letter from their employer to verify they qualify for this discount.

Sign Up For A Specialist Certificate Today