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By ISQua Thursday. Sep 12, 2019

BMJ Article: Raising and responding to frontline concerns in healthcare

 

BMJ Article - BMJ 2019;366:l4944 doi: 10.1136/bmj.l4944 (Published 19 August 2019)

 

Raising and responding to frontline concerns in healthcare

 

Frontline staff are well placed to identify failings in care, but speaking up requires a supportive organisational culture to be effective, say Russell Mannion1 and Huw Davies2

 

1Health Services Management Centre, University of Birmingham, Birmingham, UK; 2School of Management, University of St Andrews, Fife, UK

 

Contact Russell Mannion for more information (This email address is being protected from spambots. You need JavaScript enabled to view it.)

 

Read Article (BMJ Membership required for full paper)

 

 

 

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