BMJ Article - BMJ 2019;366:l4944 doi: 10.1136/bmj.l4944 (Published 19 August 2019)
Raising and responding to frontline concerns in healthcare
Frontline staff are well placed to identify failings in care, but speaking up requires a supportive organisational culture to be effective, say Russell Mannion1 and Huw Davies2
1Health Services Management Centre, University of Birmingham, Birmingham, UK; 2School of Management, University of St Andrews, Fife, UK
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