ISQua NORTH AMERICA COMMUNITY OF PRACTICE

Uniting Professionals from

Diverse Fields to Enhance

Healthcare Quality and

Safety

About ISQua's North America
Community of Practice

ISQua's North America Community of Practice includes quality improvement and patient safety specialists working in health and social care settings across North America. Through regular online webinars, members can exchange quality improvement strategies in health care, discuss their successes and challenges, learn how best practices can be applied to their context, and network with current and future colleagues in their region.  

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NACOP Webinar - Reducing Physician Administrative Burden in the BC Health System - 4th December

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Administrative burden continues to be a significant challenge for care providers, affecting their wellbeing and limiting the time and energy they can devote to patients. Building on the highly regarded session delivered at this year’s Quality Forum, this webinar will explore practical strategies to identify, understand, and reduce unnecessary administrative tasks across the health system.

 

Kate McCammon and Leanne Griffiths, Strategic Initiatives Leads in Health System Improvement at Health Quality BC, will present an adapted version of their interactive Quality Forum session on human-level and system-level administrative burden. Participants will gain insight into how administrative tasks accumulate, how they impact providers, and what tools and approaches can support meaningful reduction and elimination of these burdens in their own settings.

 

Joining them for this expanded webinar are Liana Silver, Director of Negotiations & Agreements Strategy in the Ministry of Health’s Physician Services Branch, and Rob Hulyk, Vice President of Advocacy & Government Relations at Doctors of BC. As Co-Chairs of the Administrative Burdens Working Group, Liana and Rob bring complementary perspectives from both the Ministry and physician communities. They will help situate the discussion in current provincial efforts, provide context around ongoing negotiations and system-level initiatives, and address participant questions from policy, operational, and practitioner viewpoints.

 

This session will be valuable for clinicians, administrators, system leaders, and anyone working to improve workflows, reduce burnout, and strengthen the quality of care.

Previous Recordings

September 2025 - WPSD - ‘Safe care for every newborn and every child’
June 2025 - AI in Healthcare
May 2025 - Learning health systems for coproducing health, healthcare value, and science
April 2025 - Pathway to Publishing: Tips and Practices for the Quality Professional
March 2025 - NACOP Webinar - Quality as an Organizational Strategy: Building a System of Improvement
Feb 2025 - NACOP - Using teach back to improve organizational health literacy and person-centered communication
Jan 2025 - NACOP - QI and Patient Safety Education
Dec 2024 - ISQua North America Community of Practice Kick-Off Webinar