Offering the latest news in health care quality and safety, the ISQua blog also features guest posts from the best and brightest in the industry.
In my first blog post, I talked about humanizing leadership for quality and patient safety improvement through; the patient voice, provider ears, and organizational support.
In this blog, I'll talk about the role of leadership.
"Insights that I gained are twofold. First, patient safety is always a top priority. No small issue needs to be left unattended or ignored as it has the potential to cause a fatality. Two, there is a need for a multidisciplinary collaboration The institutional and systems thinking approaches are critical in health care. Good procedures, communication, accountability and sharing of information are critical to avoiding mistakes and medical errors."
‘If clinicians are engaged in management and leadership then organisational performance will improve and if there is good organisational performance there is likely to be high levels of clinician engagement’ *
Of the three critical ‘engagements’ in healthcare, patient, clinician and community, we hear much about the first and less about the second and third.
Guest post by Dr Hans C. Ossebaard, session speaker for ISQua’s 36th International Conference (20th – 23rd October 2019), in Cape Town, South Africa.
At ISQua’s upcoming international conference in Cape Town one session (B13 – session B, Tuesday, 22 October 2019) is devoted to the one signature public health issue of our times: how to counter the pervasive adverse effects of climate change on health and, accordingly, how to redesign the health care sector as to provide a more sustainable, ‘green’ care.
Improving the patient experience requires a change in culture. This change must be embraced by and reflected in the actions of everyone within the healthcare system. Furthermore, everyone must understand the fundamental truth that “quality and patient safety improvement” is an ongoing and healthy process of changing mindsets.
Last year ISQua and the International Ergonomics Association IEA ( https://www.iea.cc/) signed a cooperation agreement which aims to build on the commonality of our respective missions – to improve the safety of patients.
If we truly want to have sustainable and real change we need to prepare the future leaders in healthcare to be ready for the new age of safe effective care that is person-centred and fit for the future.
I recently spent a few days in Beijing at the invitation of the National Institute of Hospital Administration (NIHA), to attend a workshop on the Healthcare Accreditation in the Asia Pacific.
This was an opportunity to hear about the application of accreditation by different health economies in the Asian-Pacific Region.
The ISQua Education Team recently spoke with Dr Taimour Jan and asked him to share his thoughts regarding the ISQua Fellowship Programme and Specialist Certificate in Fundamentals of External Evaluation Surveying.
This is my third and final blog on my time in Latin America. I was last in Chile many years ago and was very pleased to conclude my Latin American journey in Santiago. I was invited to speak at the 4th International Congress on Patient Safety in Chile which was organised by the FSP Chile – Fundación para la Seguridad del Paciente and led by Dr Hugo Guajardo Guzmán.