Florence 2020 - #ISQua2020 30th August - 2nd September 2020

Together with Centro Regionale Gestione Rischio Clinico e Sicurezza del Paziente (GRC) and the Italian Network for Safety in Healthcare, ISQua is delighted to host its 37th International Conference in Florence, Italy.


Florence, capital of Italy’s Tuscany region, is home to many masterpieces of Renaissance art and architecture. One of its most iconic sights is the Duomo, a cathedral with a terracotta-tiled dome engineered by Brunelleschi and a bell tower by Giotto.


The Galleria dell'Accademia displays Michelangelo’s “David” sculpture. The Uffizi Gallery exhibits Botticelli’s “The Birth of Venus” and da Vinci’s “Annunciation.”

Registration for #ISQua2020 is now open!


ISQua Membership Values & Benefits



Access articles, presentations, reports and recordings from international healthcare experts. Receive updates on activities of interest to you.



Connect with our global Community. Join special interest groups focusing on the aspects of health care the matter to you.



Make your Voice heard and be recognised as a part of an international community working to enhance patient safety and quality improvement.

Conference Registration

* ISQua members are entitled to one discounted conference place per membership term. 

Call For Papers



Nearly 2,000 abstracts from 95 countries were received!


Each abstract will now be double-blind reviewed by our expert reviewers and successful authors will be contacted in early April 2020.  


2020 Health Assessment Lab/Medical Outcomes Trust John Ware and Alvin Tarlov Career Achievement Prize

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Nominations Solicited for 2020 Patient Reported Outcomes Measures (PROMs)

Career Achievement Prize of $20,000 (USD)


We are seeking nominations for the 2020 Health Assessment Lab/Medical Outcomes Trust* John Ware and Alvin Tarlov Career Achievement Prize in Patient Reported Outcomes Measures (PROMs), which includes a $20,000 honorarium.


Upon submission of nominations, candidates are reviewed by a panel of experts selected by the Health Assessment Lab/Medical Outcomes Trust and the International Society for Quality in Health Care (ISQua). Recipients of the prize are announced and honored at ISQua's Annual International Conference, which will be held August 30 – September 2, 2020 in Florence, Italy.  The recipient will be expected to be present on August 31 to receive the award and share reflections on his/her work and how it has contributed to the field.


The award is named in honor of the Health Assessment Laboratory/Medical Outcomes Trust's founders, Dr. John E. Ware, Jr., and Dr. Alvin Tarlov - two of the world's leading pioneers in the development and use of patient reported outcome measures.


The successful candidate will have made significant contributions to the field of PROMs throughout their career. Examples might include being:

1. Measurement Development: A leader in developing patient reported outcomes measures (PROMs) for enhancing patient-centered research, improving outcomes and engaging patients in their own care.

2. Research: A leader in promoting the adoption of PROMs for clinical, comparative effectiveness and health services research.

3. Improvement: A leader who promotes the use of PROMs for improving health care delivery and population health programs.

4. Education: A leader who promotes the use of PROMs for educating health care professionals on how to improve their ability to measurably improve the outcomes of things that matter most to patients.


To submit a nomination or self-nominate, please send (1) a cover letter to nominate the individual, and (2) a CV of the individual nominated. Nominations should be submitted by Friday, March 13, 2020 to healthassessmentlab@gmail.com.

* The Health Assessment Lab/Medical Outcomes Trust is a free-standing not-for-profit organization with the goal of advancing state-of-the-art tools for measuring health care services and health outcomes from the patient/person point of view.


2020 Conference Tracks

The theme for this year's conference is 'Emotion, Inspiration and Creativity: Pathways to Global Health Quality'.


The renaissance in Italy was a period of rebirth with new ideas discoveries and the flowering of wonderful art. As we move from Cape Town to Florence, so we are taking the quality and safety movement to a new level. We hope that there will be the rebirth of our belief systems in the goodness of health and the ability to deliver safe and effective people-centred care.


For the conference, we chose three key essential components of the Renaissance - Emotion, Inspiration and Creativity as we believe these will the pathway to Global Health Quality.

1. Leading for Quality [Emotion]

1. Policy for Quality and Safety

2. Developing Leaders for quality and safety

3. Economic benefits of improving quality and safety

4. Behavioural Economics

Conference Partners

We are proud to be working with our Italian partners, Centre GRC- WHO Collaborating Centre and the Italian Network for Safety in Healthcare, on our 37th International Conference




The Programme and Planning Committee oversees the development of the scientific programme and is responsible for ensuring the quality of the content of the conference.

The Local Organising Committee (LOC) supports the Programme and Planning Committee (PPC) to include work from regional hospitals and institutions. THe LOC are responsible for designing educational visits to local Institutions of excellence for our international delegates while taking every opportunity to promote the conference to local delegates.

Become a Sponsor

Once a year ISQua brings together over 1,500 key decision-makers from over 80 countries to share their expertise and knowledge in health care quality and safety improvement. Take advantage of this unrivalled gathering of key health care industry decision-makers to enhance your company profile or launch a new product or service.


There are plenty of unique exhibition and sponsorship opportunities available. We can tailor an exhibitor or sponsorship package to suit your budget, helping you gain that competitive edge while delivering a tangible return on investment.

Contact Dominga Bettaccini at dominga.bettaccini@rossoevolution.com to find out more about all of the sponsorship opportunities available to you for Florence 2020.