ISQua Specialist Certificate

Clinical Applications in
Person-Centred Care

Clinical Applications in Person–Centred Care

About the course

This practical course provides examples of first-hand experiences in partnering with patients to understand and improve the care delivered. The course covers essential tools and techniques required for measuring, co-designing and engaging patients and employees.


Who is it for
This course is for individuals or organisations who seek to improve the delivery of person-centred care across all settings, as well as quality officers, quality and patient safety managers, improvement advisors/consultants and quality specialists, whose prime focus includes planning and implementing person-centred care.

2019 Conference Tracks

Course Content

Why Patient Engagement is Important
Topic Synopsis Presenter
Why is Patient Engagement Important This session discusses why PCC and patient engagement is important to patients, families, service users, providers and their staff, senior leaders and the public. Tricia Woodhead, Associate Director for Patient Safety
Leadership and Infrastructure
Measurement Tools and Techniques
Patient Experience and Related Data
Engaging Patients in their Care: Getting Started
Partnering with Patients in Quality Improvement
Co-designing Processes with Patients to Improve Care Delivery
Core Care Areas that Benefit from Patient Engagement Expertise
Self-care Management : Practical Techniques for Getting Started
Techniques and Tools for Engaging Employees, Clinicians, and Point-of-Care Staff
Technology Briefing
Innovation Examples in Partnering with Patients


Enhance your knowledge by studying an area of your interest in depth

Benefit from the knowledge and experience of internationally recognised experts

Obtain information on your subject from a global perspective

Learn and apply best practice to your own work environment

Specialist Certificates fees

New To ISQua? Hours Duration Cost Eligibility
  40 12 months €350 Applicants from High Income (HI) & Upper Middle Income (UMI) countries
ISQua Members Hours Duration Cost Eligibility
  40 12 months €250 Active ISQua Members
Standard LMIC rate* Hours Duration Cost Eligibility
  40 12 months €175 Applicants from Low and Lower Middle Income Countries (LMIC)
ISQua Member (LMIC rate*) Hours Duration Cost Eligibility
  40 12 months €125 Active ISQua Members from low and lower-middle-income countries

* ISQua offers 50% discount to participants who were born in and currently work in low income and lower middle income countries as ranked by the World Bank. Applicants must upload the first page of their passport and letter from their employer to verify they qualify for this discount.

Sign Up For A Specialist Certificate Today