ISQua Focused Certificate
Establishing a Person and Family Centred Advisory (PFCAC/PFAC) Council
About the course
From recruitment, onboarding and co-designing to measuring and seeing real change, this course equips you with the knowledge you need to establish a Person and Family-Centred Advisory Council in Hospitals.
Who is it for?
This course is designed for healthcare professionals who are committed to improving quality and safety in partnership with the service users and their caregivers/family members.
Languages available: English
Course information
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Duration: 12 months (from date of enrolment)
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Fully online course
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Continuous assessment (no final exam)
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Certificate awarded upon completion
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Discounted registration fee for ISQua Members
Course Content
| Topic | Presenter | |
| 1. | Introduction - The Value in PCC and Coproduction |
Christian von Plessen Anna Edwards |
| 2. | The implications for a Person-Centred approach to Healthcare - Redesigning systems | Gro Rosvold Bernsten |
| 3. | Perspectives from England’s Patient Safety Commissioner: Listening to Patients | Prof Henrietta Hughes OBE |
| 4. | What are Person- and Family-Centred Advisory Councils (PFCAC/PFACs)? |
Dr Anuradha Pichumani Ms Nadira Chaturvedi |
| 5. | Voices in Partnership: Establishing Patient, Family and Clinician Advisory Committees |
Adrienne Zarem Lauryn Seguin Yasir Khalid |
| 6. | The Coordinator & The Committee Members: Recruitment, roles and responsibilities |
Ronen Rozenblum Martie Carnie |
| 7. | Recruiting, Selecting and Onboarding PFAC/PFCAC Members | Beverley H. Johnson |
| 8. | Hospital Leadership: Ensuring Commitment & Resources to Develop and Sustain Effective PFCACs | Beverley H. Johnson |
| 9. | Support of clinicians for PFCACs |
Dr John Brennan Dr Philip Crowley |
| 10. | Best Practices for Effective PFCACs/PFACs | Beverley H. Johnson |
| 11. | Setting a work plan - what are the goals? | Chika Odioemene |
| 12. | Technology for Patient-Professional partnerships: Enhancing engagement with patient and family caregiver training |
Dr Shahed Alam Dr Tanmay Singh Pathani |
| 13. | Centering the Patient and Family Experience: Strategies for Meaningful Engagement |
Erin Tansey Salome Koloffon Tella |
| 14. | Coproducing, Co-designing and Co-creating with Patients |
Brant Oliver Rosie Bartel |
| 15. | Collaboratives and co-designing with patients |
Josie Liow Nidhi Swarup Kris VanHaecht |
| 16. | How can patient engagement improve patient safety? | Dr Peter Lachman |
| 17. | Implementation of PCC with a PFCAC |
Dr Anuradha Pichumani Mrs R Sujatha |
| 18. | Patient Empowerment to Improve Quality & Safety: Improving Patient Experience |
Dr Helen Leonard Dr Peter Glick |
| 19. | Integrating person & family voices into all aspects of healthcare |
Susan B. Frampton Jill Adolphe |
| 20. | Measuring the impact of partnering with patients to improve quality, safety and experience in healthcare |
Rosie Bartel Sheila Moroney Oliver Brant |
| 21. |
What are PREMs and what can they tell us? |
Prof Tina Janamian |
| 22. |
Co-Creating Health: Tools for improvement that involve patients |
John Burnam |
Focused Certificates fees
Our rates are subsidised for those who live and work in developing economies. Further discounts are applied for ISQua Members.
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Standard Rate
| Hours | Subscription | Cost | Eligibility |
|---|---|---|---|---|
| 40 | 12 months | €175 | Non-Members from High Income Countries |
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Standard UMIC Rate
| Hours | Subscription | Cost | Eligibility |
|---|---|---|---|---|
| 40 | 12 months | €100 | Non-Members from Upper-Middle Income Countries |
| Standard LMIC rate | Hours | Subscription | Cost | Eligibility |
|---|---|---|---|---|
| 40 | 12 months | €75 | Non-Members from Lower-Middle Income Countries (LMIC) |
| ISQua Members / Fellows (HIC rate) | Hours | Subscription | Cost | Eligibility |
|---|---|---|---|---|
| 40 | 12 months | €100 | Active ISQua Members or Fellows from High Income Countries |
| ISQua Members / Fellows (UMIC rate) | Hours | Subscription | Cost | Eligibility |
|---|---|---|---|---|
| 40 | 12 months | €75 | Active ISQua Members or Fellows from Upper-Middle Income Countries |
| ISQua Member (LMIC rate) | Hours | Subscription | Cost | Eligibility |
|---|---|---|---|---|
| 40 | 12 months | €50 | Active ISQua Members from Lower-Middle Income countries |