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MONDAY 3 NOVEMBER
A1:OPENING PLENARY PRESENTATION
E-Health and its implications for quality and safety in health care:
Doing things right and doing the right things
Don Detmer, USA
Chair: Molly Joel Coye
ORAL PRESENTATIONS
357: Preventative services and non-physician assistance
Fullerton C., Spreadbury B.
Abstract.pdf
Slides.pdf
097: Mental health service delivery in primary care setting a new
departure!
Martin L., Mc Hugh M., Shine M., Lowry M.
Abstract.pdf
Slides.pdf
096: Supported employment in mental health - The next step?
Reynolds R., Corry T., Martin L.
Abstract.pdf
Slides.pdf
244: A collaborative for spreading quality HIV/AIDS care in Rwanda
Boucar M., Sekabaraga, C., Massoud, R., Nicholas, D
Abstract.pdf
Slides.pdf
334: Effecting change in chronic care: Toward achieving a US tipping
point
Kmetik K., Sirio C.
Abstract.pdf
Slides.pdf
A9: Quality improvement - Multisite initiatives
064: Measuring continuous quality improvement implementation in
hospitals
Meurer S.J., Counte M.A.
Abstract.pdf
Slides.pdf
131: Continuous quality improvement in x-ray, laboratory and emergency
departments. QUOS Project in 72 Sicilian hospitals.
Frazzica R.G., Perraro F., Avellone G., Arnone R., Centineo G.,
Pinco M., Testaquadra S., Vancheri O.
Abstract.pdf
Slides.pdf
241: Improving the quality of care for hospitalized children in
Eritre
Mehari M., Silimperi D., Bunselmyer E.
Abstract.pdf
Slides.pdf
277: Access and appropriateness of MRI scanning in Ontario, Canada:
What evidence do we have to assess quality?
Iron K., Przybysz R., Laupacis A.
Abstract.pdf
Slides.pdf
296: The HIV Research Network: Variations in quality of care
Rubin H.R., Gebo K. A., Reilly E.D., Hellinger J.A., Fleishman J.A.
Abstract.pdf
Slides.pdf
A10: Quality improvement - Measures
082: The use of benchmarking for quality improvement on a national
scale
Rasmussen L., Qvist P., Bonnevie B.
Abstract.pdf
Slides.pdf
290: Determining priorities for improving infection prevention through
the use of QIQ Indicators
Febriani E., Sulistomo A., Pfitzer A., Caiola N., Pinxten L.
Abstract.pdf
Slides.pdf
221: Are skilled birth attendants really skilled? A multi-country
study of SBA competence
Harvey S. A., Ayabaca P., Boucar M., Bucagu M., Edson W., Gbangbade
S., Hedman E., Hermida J., Legros S., McCaw-Binns A., Burkhalter
B.
Abstract.pdf
Slides.pdf
222: Factors affecting compliance with international maternity standards
of care: A four-country study of performance, enabling factors and
their linkages
Burkhalter B.R., Edson W.N., Harvey S.A.
Abstract.pdf
Slides.pdf
POSTER PRESENTATIONS
A11: Quality improvement - Safety reporting
078: Disclosure of adverse incidents to patients and families:
A multi-year perspective
Kaplow M.
Abstract.pdf
113: Usage of measurement as the key to reduce patient and personnel
risks, and increase effectivity and efficiency in bio-hazardous
waste management
Rodriguez I., Mendoza R., Perez E., Trejo M., Fernández M.,
Baez N.
Abstract.pdf
286: Less pain more gain - Improving clinical risk management and
organisation capability in data management.
Thomson S.
Abstract.pdf
046: Establishing a national reporting and learning system for adverse
events - Perils and possibilities
Williams S., Osborn S.
150: Quality indicators associated with nurse staffing in acute
care settings
Savitz L. A., Jones C., Bernard S.
Abstract.pdf
171: Using clinical audit and risk management to measure and reduce
risk to healthcare workers in a regional health board laundry
Robinson M., Foley G., Macken A., Cox A.
118: A study of nursing accidents in the operating room
Jan M.K., Park S.A.
Abstract.pdf
A12a: Quality improvement
055: Promoting service excellence in a managed behavioral healthcare
delivery system
McDonald C.J., Porch R.C., Beaudin C.L.
Abstract.pdf
124: The gatekeeping role of general practitioners to their co-operation
with other specialists
Einasto M., Pall V.
Abstract.pdf
193: Development of a real-time wait list management system in a
publicy funded healthcare facility
Dunbar M.J., Molloy L., Hennigar A.
Abstract.pdf
339: A study analysis of emergency department quality
Cremonesi P., Sartini M., Tamagno R., Perdelli F., Orlando P.
Abstract.pdf
176: A quality improvement initiative to reduce rates of non-attendance
in an out patient department in Ireland
Mann B., Hassett R.
Abstract.pdf
A12b: Measuring performance
316: Improving the quality of pain management: Profiles of organizational
approaches to taking action and demonstrating change in performance
Magoffin C., Braun B., Titler M.G., Riehle A., Gillespie J.L.
325: A comprehensive approach to quality and performance improvement
in maternal and neonatal health
Ochoa E., Legros S., Tumaylle C., Bossemeyer D., Nechochea E., Novak
G., Fajardo G.
Abstract.pdf
252: Experience of developing and implementing hospital-wide clinical
indicator monitoring system in one Korean hospital
Kim H.G., Kim C.G., Lee S.G., Song D.H., Yang G.A., Lee S.I., Park
S.K.
Abstract.pdf
293: Practice variation in perioperative antibiotic prophylaxis
in Japan
Sekimoto M., Imanaka Y.
Abstract.pdf
349: Profiling hospital performance of laparoscopic cholecystectomy
based on administrative data
Hirose M., Imanaka Y., Ishizaki T., Evans E.
Abstract.pdf
107: Tool evaluation for measurement of family planning quality
of care in North India
Aggarwal A.K., Kumar R.
Abstract.pdf
209: Healthcare regulation in the United States and the United Kingdom:
lessons for quality improvement
Walshe K
Abstract.pdf
ORAL PRESENTATIONS
A19: Quality improvement
154: Customer satisfaction measurement in ambulatory care for continuous
improvement in a teaching hospital
Carrasco B., Rivas R.
262: Improving client-provider communication: Observation and feedback
method
Pongurlekar S., Shinde R., Pradhan A.
198: Quality indicators for home health care organizations: A cross
country comparison
Wagner C., Bos J., Frijters D., Carpenter I., Bernabei R.
163: Winning the excellence award: Ten years of experience in quality
management in E. Pereira Hospital, Valparaiso, Chile
Tavera, M.A., Bronfman M., Dálbora J., Saá F., Huerta
I., Benz A., Gonzalez J.C., Fuentes R., Verdessi D.
219: Instituting quality improvement systems at the SILAIS level
in Nicaragua
Nunez O.A., Urbina L.M.
A20: Measuring performance - Clinical indicators
344: Measuring Healthcare performance for quality improvement accountability
and transparency on national, regional and clinical unit level
Krog B., Mainz J., Bartels P.D.
Abstract.pdf
Slides.pdf
194: Indicators of quality obstetric care based on administrative
data: Exploring the possibilities
Davies S.M., Romano P.S., Geppert J.J., McDonald K.M.
Abstract.pdf
Slides.pdf
072: Performance indicators for acute stroke care
Ibrahim J.E., Bilney L, Cadilhac D, Davis S, Donnan G.
Abstract.pdf
Slides.pdf
058: Variation of utilization of cardiovascular surgery in Marche
Region
Panella M., Marchisio S., Luparia M., Renna M., Di Stanislao F.
Abstract.pdf
Slides.pdf
089: Multidisciplinary teams benchmark outcome and process indicators
for a normal delivery clinical pathway.
Spitz B., Vanhaecht K., Sermeus W., Van Kelst L, Giebens Y.
Abstract.pdf
Slides.pdf
A21: Quality improvement - Primary care
281: The management of quality in primary care trusts in the British
NHS
Pickard S., Sheaff W.R., Dowling B.
Abstract.pdf
Slides.pdf
236: Performance improvement in preventive services by means of
Multifacetic Interventions: Immediate results
Lebersztein G., De Luca M., Pereyra Araujo F., Zambon F., Khoury
M., Chimenti A.
Abstract.pdf
Slides.pdf
152: Development of an Independant Practice Model for community
case management: The first step
Szabo C., Krywonis M., Ashford Y.
Abstract.pdf
Slides.pdf
084: Improving the quality of mental health services in primary
care: A longitudinal study
Campbell S.M., Robison J, Steiner A, Webb D, Roland M.O.
Abstract.pdf
Slides.pdf
A22: Quality improvement – Clinical guidelines
348: Eliminating catheter-related bloodstream infections in critical
care
Pronovost P.J., Berenholtz S.M., Dorman T., Earsing K., Farley J.,
Perl T., Lipsett P., Rubin H.
Abstract.pdf
Slides.pdf
336: Hemodialysis and patient safety
Stavljenic-Rukavina A.
Abstract.pdf
Slides.pdf
102: Routine coarse-force testing by the nursing team for identification
of stroke as it evolves
Rozenfeld D., Yarnitsky D., Safran Y., Dashkovsky Z., Leiba R.,
Geva H.
Abstract.pdf
Slides.pdf
280: Drug Utilization of Co-amoxiclav, Ciprofloxacin, Ceftazidime
and Cephalexin among PhilHealth-Accredited tertiary hospitals in
selected regions in the Philippines
Valera M.R., Juban N.R., Soria Jr. F.Z., Aganon A.A., Laureta J.A.,
Lavina S.M.S., Alcantara A.C.
Abstract.pdf
Slides.pdf
332: Managing asthma in a statewide medicaid program
Golden W., Wells C., Sanchez N., Vargas P., Jones S.
Abstract.pdf
Slides.pdf
POSTER PRESENTATIONS
A23: Patient satisfaction and empowerment
111: Indicators of quality of care in Health Maintaining Organizations
(HMOs): User preferences
Ortega-Altamirano D., Poblano-Ver·Stegui O., Bailûn-Gonzlez
M, Mèndez-Salvatore L.
Abstract.pdf
258: Creating a Respectful Environment
Wolfersteig J., Dunham S.
Abstract.pdf
299: Consumer participation in the planning and delivery of health
services to achieve a safer and more appropriate health system in
Victoria, Australia 2001-2003
Walker C.
048: A national reporting and learning system involving patients
every step of the way
Williams S., Osborn S.
101: Prospective study on the effects of patient satisfaction with
care on quality of life
Renzi C., Tabolli S., Picardi A., Abeni A., Puddu P.
Abstract.pdf
145: Employee satisfaction - indispensable factor for patient satisfaction
Akgun S., Akyel S., Haksever A., Gunes G., Haberal M.
Abstract.pdf
317: Enhancing the quality of obstetrical care through evidence-based
practice: the reduction of the risk of adverse fetal outcome in
vaginal births after caesarean
Natale R., Schmidt G.
Abstract.pdf
358: Waiting times for orthopedic surgery - what do the patients
think?
Lofvendahl S., Hanning M.
Abstract.pdf
188: Unsatisfied patients: a help to improve care
Mira J.J., Cabrera E., Lorenzo S., Martínez B., Monteagudo
O., Pérez-Jover V., Sainz A., Rodríguez E., Sayalero
M., Ureña V., Vinuesa M.
Abstract.pdf
A24: Accreditation
062: First all-inclusive accreditation: Simultaneous accreditation
of all somatic healthcare sectors in a Danish county
Hundborg K., Scheel L.S.
Abstract.pdf
215: The APEC Healthcare Services Accreditation Project
Timmons K., Rooney A., Van Ostenberg P.
291: Creating effective human research protection programs
Timmons K
307: Improving on the improvements: Quality Health New Zealand,
the best of health
Stokes T.
126: Value of accreditation of medical institutions in terms of
health reforms in the Kyrgyz Republic
Sultanmuratov M.T., Turgunbaeva A.A.
Abstract.pdf
265: General practice accreditation closes the loop on quality improvement
Vecchio M., Whitby N.
Abstract.pdf
303: The Portuguese experience on hospital accreditation
Franca M., Boavista A.
Abstract.pdf
238: The use of Canadian Council on Health Services Accreditation
(CCHSA) standards to develop a CQI program in a long-term care setting.
Newnham J.
Abstract.pdf
PLENARY PRESENTATION
A25: Motivating improvement - rewarding results: The experience
of Trento (Italy). To improve is human
Carlo Favaretti
Strategies today, for higher quality tomorrow
Barbara Paul
Chair: Stephen Schoenbaum
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