| 0930 |
Official Opening
Welcome: Dr John Helfrick, Sir Ian Kennedy |
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| 0940 |
Making the most of the Conference |
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Professor David Haslam – then to chair plenary session |
| 0955 |
Plenary: The challenge of continuous change
Rt Hon Patricia Hewitt MP, Secretary of State for Health, UK |
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| 1030 |
BREAK |
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| 1100-1230 |
Concurrent track sessions |
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A2
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Policy and practice- Henry Moore
Quality for patients moving across borders: the MARQuIS project
Leader: Rosa Suñol, Spain |
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A3 |
Patient Safety - Mountbatten
JCI/WHO Patient Safety Solutions Collaborating Centre
Leaders: Dennis O’Leary, Karen Timmons, USA |
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Selected Brief Paper Presentations |
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A3(a) |
Mountbatten |
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418 |
Integrating patient safety into the medical curriculum
Hamilton J, Gibberd R |
ABS |
SLIDES |
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097 |
Relationship between adverse events and complaints received by the national commission medical arbitration throughout 2004
Ruelas E, Sarabia O, Tena C, Sanchez J, Tovar W, Hernandez L |
ABS |
SLIDES |
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A3(b) |
Abbey |
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171 |
Patient safety indicators for England: a pioneering approach using hospital episode statistics
Raleigh V, Scobie S, Chamberlain J, Cooper J, Cook A, Crook A, Bardsley M, Thomson R |
ABS |
SLIDES |
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074 |
Patient safety reporting by acute care hospitals: Assessing the national quality forum (NQF) ‘never event’ standard using reported events in Massachusetts
Schneider EC, Weissman JW, Epstein AM, Kirle L, Ridley N |
ABS |
SLIDES |
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A4 |
Performance Measures/Indicators- Whittle
The evidence, experiences and ethics of pay for performance and incentives for quality
Leader: Richard Grol, The Netherlands |
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A6 |
Clinical Care- Westminster
Enhancing clinical care
Leader: Gillian Leng, UK |
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A7 |
Clinical Care - Fleet |
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Selected Brief Paper Presentations |
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401 |
Gender and racial/ ethnicity disparities in the provision of cardiovascular care in health care plans
Chou AF, Scholle SH, Weisman C, Shih S, Pawlson LG, Hoffman A |
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431 |
Medication reconciliation in ambulatory care: Attempts at improvement
Nassaralla CL, Naessens JM, Chaudhry R, Hinton MA, Scheitel SM |
ABS |
SLIDES |
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238 |
‘Comfort measures only’: Is it defined and used uniformly across acute care hospitals?
Tabak YP, Hay MS, Derby KG, Kurtz SG, Johannes RS |
ABS |
SLIDES |
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245 |
Improvement project concerning the use of restraint within psychiatry in Denmark: How to reduce the use of restraint and improve healthcare
Ravn B, Bek LN, Hoegh H |
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253 |
CAPTION - Community-acquired pneumonia: Towards improving outcomes nationally. A national quality improvement initiative ‘Down Under’
Maxwell DJ, Kaye KI, McIntosh KA, Robertson MB, Stanton LA, Peterson GM & al. |
ABS |
SLIDES |
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A8 |
Systems- St James
Making healthcare work: A micro systems approach
Leader: Eugene Nelson, USA – IHI sponsored |
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A9 |
Healthcare Commission- Fleming
Blind date: What are the critical factors for success in inspection/review?
Leader: Peter Higson, Wales |
| 1230-1330 |
LUNCH
ISQua and WHO: Nurses and Midwives Meeting |
| 1330-1400 |
Concurrent Poster Presentation Sessions |
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AP1 |
Safety - Mountbatten |
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071 |
Continuous change in incident management - a New South Wales journey
Michael SJ, Ryan K, Hughes C |
ABS |
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343 |
Risk and safety in healthcare: A research into doctors’ attitudes towards quality, risk and litigation
Miranda ATC, Cordeiro HA, Noronha JC, Santos MMPCA |
ABS |
SLIDES |
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289 |
Exploring interruptions in nursing work environments in relation to patient safety outcomes
Mc Gillis Hall L |
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180 |
Who is right? The quality of medical error reporting: (dis-)agreement between hospital-staff and patients interpretation
Poulsen KB, Kallestrup R, Schostak JF |
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An approach in risk management : Building a French accreditation system for physicians
Pothier F, Mounic V, Bruneau C, Burnel P |
ABS |
SLIDES |
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AP2 |
Patients - Fleet |
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334 |
A project to develop a patient held record for patients with persistent pain which facilitates management and promotes self-care
Priddle S |
ABS |
SLIDES |
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324 |
Empowering patients to extend the healing process; providing long-term supportive care
Loader P, Pollard J, MacDonagh R |
ABS |
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057 |
Training and Involving patients in clinical audit projects
Challans E |
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107 |
Shared decision making achieves the best possible outcome for patients considering renal dialysis
Owen JE, Malandra M, Douglas L, Amy J, Forrest M, Hewitson TJ, Becker GJ |
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AP3 |
Measures - Henry Moore |
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218 |
Clinical evaluation units as tools to improve integration of intra- and extra-hospital services through EBHC training and clinical datawarehousing
Marchetta F, Buda S, Di Martino M, Degli Esposti L, Degli Esposti E |
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248 |
Are deaths in hospitals accurately reported to the Coroner in Victoria, Australia?
Charles AJ, Ranson DL, Bohensky MA, Ibrahim JE |
ABS |
SLIDES |
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323 |
Trends in mortality rate following emergency admission for COPD: Association with area level deprivation
Irons R |
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336 |
Accountability in the public reporting of mortality statistics
Westaby S, Archer L N, Wilson N, Ormerod O, Grebenik K |
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417 |
Reporting multiple performance indicator results to hospitals: the Australian experience
Gibberd RW |
ABS |
SLIDES |
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134 |
Experience with a new performance improvement methodology (Reddita) in a private health plan in Brazil
Vazquez E, Martinez Sagasta C, Komar D, Grana D |
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AP4 |
Safety - Abbey |
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353 |
Impact of an improvement program in accident prevention with perforating/cutting instruments in the surgical center
Cunha LB, Nicolau E, Santos VT, Silva CV, Pietro DL, Pinter MG, Palazzo S, Silva VP, Glezer M, Barros CG |
ABS |
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280 |
What can be learned from the best? Beyond a national audit on documentation of care in medical departments
Primdahl R, Andersen JS, Ravnholt MM |
ABS |
SLIDES |
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106 |
Errors in reporting patients’ results in laboratory medicine, pathology, and radiology: development of a computerized system for Critical Value Report (CVR system) to improve patient safety
Kim HA, Kim JH, Kang JM, Choi WJ, Moon YJ, Yoon KC, Kim SH |
ABS |
SLIDES |
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095 |
Medication error and confidential reporting: The strange couple
Allegretti MG, Baldantoni E, Barelli P, Bergamo A, Mon E, Monterosso M, Scillieri M |
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117 |
Patient claims and complaints data and their use for improving patient safety
Jonsson PM, Ovretveit J |
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AP5 |
Clinical - Westminster |
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217 |
National approval of guidelines as a method for improving the quality of health care
Maiste K |
ABS |
SLIDES |
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314 |
Development and application of EMR based on critical pathways
Kim HS, Kim EH, Park H, Kim MS, Jo EM |
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036 |
Practical guideline production for small units in a resource-scarce environment
Struthers S, Adodra A |
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198 |
Effectiveness of a clinical practice guideline to improve preoperative antibiotic prophylaxis in public hospitals in Buenos Aires city
Pichon-Riviere A, Garcia-Elorrio E |
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AP6 |
Workforce - Whittle |
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164 |
Improving interdisciplinary communication
Myllenbeck S, Lund CA |
ABS |
SLIDES |
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197 |
Improving staff relationship, communication and caring excellence in a continuous change environment: study results from our people care program
Zalter B, Goodman D |
ABS |
SLIDES |
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038 |
Clinical performance development and management system for nurses and midwives as a national strategy for improving quality of clinical care
Kuntjoro TJ, Djasri H |
ABS |
SLIDES |
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273 |
Technical evaluation of the health professionals
Roza BA, Laselva CR, Santos RP, Moura Jr DF, Giunta LM S, Minatel VF, Andreolli PBA, Carvalho LV, Bork AMT |
ABS |
SLIDES |
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276 |
Accreditation of the radiography workforce in the United Kingdom: New roles for the professional body
Paterson AM |
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AP7 |
Systems - St James |
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234 |
Introducing routine clinical audit in public hospitals to improve quality of care: Potential and pitfalls. The case of Casablanca public health hospitals in Morocco
Blaise P, Sahel A, Gruenais ME, De Brouwere V |
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288 |
Learning to manage Clinical Audit through simulation and role-playing: Some evidence from a large training experience in Tuscany
Niccolai F, Tangolo AE |
ABS |
SLIDES |
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419 |
Decreasing noise within the hospital
Kutluat S, Kus H, Surucu S, Guman G |
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163 |
Communication and flow: Partners for improvement
Lund CA, Myllenbeck S |
ABS |
SLIDES |
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124 |
Combining quantitative and qualitative approaches for quality improvement in a maternity service
Crisp H, Browne C, Walker H |
ABS |
SLIDES |
| 1400-1530 |
Concurrent track sessions |
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A10 |
Policy and practice - Westminster
Accelerating quality
Leader: Charles Shaw, UK |
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A11 |
Patients - Fleet |
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Selected Brief Paper Presentations |
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160 |
Possibilities to enhance patient loyalty and satisfaction with special care
Einasto M, Pall V |
ABS |
SLIDES |
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306 |
What matters to patients? - The Walton Centre way
Gilbert D, Holt J |
ABS |
SLIDES |
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328 |
Do patient surveys work? Factors affecting English NHS trusts’ use of results to make quality improvements
Reeves R J, Seccombe I |
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Experiences of older people in emergency departments
Graham C |
ABS |
SLIDES |
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A12 |
Performance Measures/Indicators - Henry Moore |
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Selected Brief Paper Presentations |
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239 |
Optimal method to develop quality indicators for hospital care
Hermens RPMG, Hulscher MEJL, Wollersheim H, Grol RPTM |
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Development of clinically relevant measures of performance: Better metrics
Whitty PM, Crump B |
ABS |
SLIDES |
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192 |
The implementation of the indicator system ‘navigator’ in general hospitals: impact on quality management
De Paepe LM, Vleugels A, Quaethoven P |
ABS |
SLIDES |
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381 |
Development of assurance indicators to ensure sustained compliance with the standards for better health
Harvey RJ |
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A13 |
Patient Safety - Mountbatten |
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Selected Brief Paper Presentations |
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212 |
The implementation of a national medication chart in Australian public hospitals as a national initiative to address medication error
Youngman J, Coombes I, Stowasser D, Mitchell C |
ABS |
SLIDES |
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042 |
Measuring patient safety: Assessing safe medication management in ambulatory care
Roski J, Wong L, Sampsel S, Scholle S |
ABS |
SLIDES |
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396 |
Reporting system on adverse events from accredited hospitals in The Japan Council for Quality Health Care
Ohmichi H, Hashiguchi T, Terasaki H, Hashimoto M, Umesato Y, Sugawara H, Toya |
ABS |
SLIDES |
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411 |
What can be learnt from deaths of patients reported to a national patient safety incident reporting system?
Healey F, Scobie S, Luettel D, Thomson R G, Lilleyman J |
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A14 |
Clinical Care - Whittle
Clinical Royal Colleges' Quality Initiatives
Leader: Tony Giddings, UK |
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A15 |
Clinical education - St James
Transforming clinical education
Leader: Dennis O’Leary, USA |
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A16 |
Systems - Abbey |
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Selected Brief Paper Presentations |
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390 |
Development of and consultation for a corporate quality plan at a multi-centre academic health organization
Hunter LM, Worthington JR |
ABS |
SLIDES |
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211 |
Implementation of health promoting hospitals principles: A strategy to improve the quality in hospitals: Estonian experience
Polluste K, Alop J, Harm T, Merisalu E, Suurorg L |
ABS |
SLIDES |
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126 |
Where is the quality framework for the NHS? Results of the Institute of Quality Assurance’s Expert Commission
Bullivant JRN, Corbett-Nolan A, Deighan M, Steer F |
ABS |
SLIDES |
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141 |
Evaluating the benefits of a large domiciliary nursing workforce using tablet mobile computers
Cash IA |
ABS |
SLIDES |
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A17 |
Healthcare Commission - Fleming
From theory to evaluation: a new system for assessing healthcare performance in England
Leader: Anna Walker, UK |
| 1500-1600 |
BREAK |
| 1600-1700 |
Plenary Session
Chair: Sir Ian Kennedy
Role of regulation, institutional, professional, market
Responsive regulation in health care
Prof John Braithwaite, Australia
Supporting doctor-patient relationships alongside the regulators
Prof Sir Liam Donaldson, UK |
| 1700-1800 |
Wine and cheese reception:
Meet the Poster Display Authors |
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