ISQua is now offering three products for health care external evaluation and standards setting bodies. These are:
Accreditation of your Organisation
This involves self-assessment validated by an on-site peer review evaluation.
These standards have incorporated the International Organisation for Standardisation (ISO) requirements for certification bodies, the Baldrige criteria for performance excellence as contained in the EFQM (European Foundation for Quality Management) Excellence Model, and criteria for organisational excellence from the standards of a number of national accreditation bodies.
The standards have been grouped into functions that logically reflect the business functions of external evaluation organisations i.e.
- Governance
- Strategic/ Operational and Financial Management
- Risk Management and Performance Improvement
- Human Resource Management
- Information Management
- Assessor Management
- Assessment Management
- Accreditation or Certification Award
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Accreditation of your Standards
This involves self-assessment validated by a desk top peer review evaluation.
The ISQua International Principles have been developed for the assessment and accreditation of health care standards of external evaluation organisations, including accreditation, certification, inspection and standards setting bodies. All external evaluation of healthcare services should begin with a well-established and tested set of standards.
These standards contain 6 principles as follows:
- Quality Improvement
- Patient/Service User Focus
- Organisational Planning and Performance
- Safety
- Standards Development
- Standards Measurement
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Accreditation of your Surveyor Training Programme
This involves self-assessment validated by a desk top peer review evaluation.
Many governments and funding agencies are now requiring external evaluation bodies to have a form of external approval for their surveyor training programmes. The ISQua Surveyor Training Standards Programme has been developed for accreditation and external evaluation bodies that provide training for their own surveyors.
There are 6 standards with 29 criteria included in the ISQua Surveyor Training Programme as follows:
- Planning
- Programme Management
- Participant Management
- Training Programme Delivery
- Participant Assessment
- Programme Evaluation
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