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0900
B1 Plenary Presentation
Chair: john Helfrick, USA
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1025
"Health Care Education and Training "
Doris Ostergaard, Denmark and Richard Reznick, Canada
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1030
BREAK
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1100-1230
Concurrent Track Sessions
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B2 Patient Safety - Invited session
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Superbugs – why bother?
Leader: Jean Carlet, France
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Results from Swedish adverse events study
Leader: Michael Soop, Sweden
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B3 Measures/Indicatorss - Brief Paper Presentations
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B4 Quality Systems - ISQua Invited Session
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Working Together
Leader: John Helfrick, USA Chair: Bruce Barraclough, Australia
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B5 Workforce - Brief Paper Presentations
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B6 Health Information Technology (HIT) - Brief Paper Presentations
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The active patient – New options and a National strategy
Leader: Svend Juul J Jørgensen, Denmark, Chair: David Ballard, USA
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B7 Clinical- Brief Papter Presentations
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B8 Accreditation - Invited Session
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Recent results analysed from large accreditation studies with new research results on accreditation and surveying
Leader: Jeffrey Braithwaite, Australia
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B9 Workforce/Education - Invited Session
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Human factors and team training
Leader: Doris Østergaard, Denmark. Chair: Phil Hassen, Canada
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B10 Patient Safety - Invited Session
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Patient safety through intelligent procedures and medical systems
Leader: David Bates, USA Chair: Bill Beerworth, Australia
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1230-1400
LUNCH
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1245-1350
ISQua Surveyor Surgery: ISQua will lead an invited lunch time meeting for ISQua surveyors
Auditorium 1
Chair: Ms Jan Mackereth Hill and Ms Toni Stoneham
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1315-1350
Concurrent Poster Presentation Sessions
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BP1 Measures/Indicators
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BP2 Patients
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BP3 Quality Systems
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BP4 Health Information Technology (HIT)
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BP5 Clinical
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BP6 Accrediation
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BP7 Workforce/Education
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BP8 Patient Safety
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1400-1530
Concurrent Track Sessions
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B11 Workforce Education - Invited Session
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Educational programmes for those interested in careers in quality and safety management
Leaders: John Helfick, USA and Sheila Leatherman, USA Chair: David Bates, USA
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B12 Measures/Indicators - Bried Paper Presentations
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B13 Patients as agents for change - Workshop
Auditorium 10
Leader: James Conway, USA and Katrine Kirk, Denmark
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B14 Quality Sytems - Invited Session
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Inspiring patient safety – what is working?
Chair: Martin Fletcher, UK
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B15 Health Information Technolocy (HIT) - Invited Session
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Medical Informatics and quality in health care
Leader: Søren Vingtoft, Denmark. Chair: Gary Morgan, Australia
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B16 Patient Safety - Brief Paper Presentations
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B17 Accreditation - Brief Paper Presentations
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B18 Workforce/Education - Invited Session
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Quality leadership for quality health care
Leader: Nancy Dixon, UK Chair: Elma Heidemann, Canada
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B19 Accreditation - Invited Session and Brief Paper Presentations
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Bringing accreditation & measures together to complement each other
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1530
BREAK
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1600-1700
A20 Afternoon Plenary Session
Auditorium 10, 11 & 12
Presentation of ISQua Accreditation Certificates
Distinguisheed Service Award
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Responsive regulation and responsive innovation
Judith Healy, Australia and Kieran Walshe, UK
Chair: Janne Lehamann Knudsen Denmark
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1715-18:00
ISQua Annual General Meeting:
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19:00
Gala Reception: City Hall - Optional: ticket only
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