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0900
Official Opening - Auditorium 10, 11 and 12
Arrival of HRH Crown Princess Mary of Denmark
Welcome from ISQua`s President: Bruce Barraclough , Australia and Helle Ulrichsen, Denmark
Official Conference Opening: Danish Minister for Health and Prevention Jakob Axel Nielsen
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Making the most of the Conference:
Janne Lehmann Kundsen, Denmark, Conference Chair
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0940
A1 Plenary Presentation
Speaker: Lucien Leape, USA
Chair: Helle Ulrichsen, Denmark
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1040
Honorary Life Membership Award
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1030
BREAK
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1100-1230
Concurrent Track Sessions
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A2 Patient Safety - Invited session
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Better knowledge for safer care: Advancing research for patient safety worldwide with the WHO World Alliance for Patient Safety
Speakers: David Bates (USA), Itziar Larigoitia (SWITZ), Nittita Prasopa-Plazier (SWITZ) and Bill Runciman (AUS)
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The research program for patient safety
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Better knowledge for safer care: strengthening capacity - IL
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Small research grants for patient safety - NPP
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The epistimology of patient safety research - BR
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A3 Measures/Indicators - Invited session
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International Comparisons of Healthcare Systems: Kaiser Permanente and the Danish Health Care System - JH
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International comparisons of healthcare systems - AF
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International comparisons of healthcare systems
Speakers: Karen Davis (USA), Anne Frolich (DK), John Hsu (USA), Ellen Nolte (UK), Sophia Schlette (GR)
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A4 Patient-Centered Care - Invited Session
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Hospitals and patient-centered care
Chair: Stephen C Shoenbaum, USA
Speakers: O Groene, P Y Leung, C Shaw
Session Supported by The Picker Foundaion
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Building Sustainable Patient-Centred Care Services - PYL
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Rights, expectations, culture - CS
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A5 Quality Systems - Brief Paper Presentations
Bella Vista 3
115 - Presenting comparative information on the quality of health care to consumers
Damman OC, Hendriks M, Rademakers JJDJM, et all
229 - Impact of implementing an evidence-based decision support tool for reducing inappropriate medical imaging services
Bairstow PJ, Persaud J, Mendelson R, et all
287 - Governance between organisations: Tackling the boundaries of care
Bullivant J, Corbett-Nolan A, Deighan M, Rogers K
444 - Qualitative pilot study on microsystem organisation and information management in primary care: Evidence from data-poor environment in Latin America
Insua JT, Cabral G, Calle F, Medina N
357 - Patient Flow, improving the patient experience
Adamson BJ
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115 - OCD
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287 - JB
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Patient Flow: Improving the patient experience - BA
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A6 Health Information Technology (HIT) - Invited Session
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IT as a tool for QI and shared care in Danish general practice
Leader: Preben Cramon, Denmark
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Evidence to practise: Leverage your data investment
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Accessing the distributed patient record intelligently:
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A7 Clinical - Brief Paper Presentations
Meeting Room 17
267 - Adopting a patient-centered pathway for hip and knee replacement patient delievers improvement in all dimensions of healthcare quality
Wainwright T, Olyslaegers C, Middleton RG
114 - Evaluating COPD disease management: Application of a theoretical model
Lemmens KMM, Nieboer AP, Rutten-Van Mölken MPMH, et al.
140 - Quality monitoring in thyroid surgery by Shewart control chart
Duclos A, Touzet S, Soardo P, et al
050 - Improving handover communications between the ambulance service and the hospital using wireless transfer of data
Murray A, Evans SM, Patrick I, Lowthian J, Cameron PC
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267 - TW
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114 - KMML
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140 - AD
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A8 Patients - Brief Paper Presentations
Meeting Room 18
198 - Using collaborative approaches to improve patient experiences for patient journeys through Victorian acute and primary care services
Walker J, Szauer A
410 - Patient-centered care: an overview of research, and practical efforts to improve patients` experience and the humanity of hospital care
Goodrich J, Cornwell J
368 - Improving patient rights and satisfaction through the operation of a single-patient clinic
Lee KJ, Kim HM, Lee SI
430 - Supporting formal education to improve quality of healthcare provided by family members of children with malaria in rural Western Kenya
Kakai RM, Menya D
431 - Patient involvement in safety - how much do patients really want to participate?
Davis RE, Sevadalis N, Vincent C
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410 - JG
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430 - RMK
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431 - RED
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A9 Workforce/Education - Invited Session
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Cognitive processess in medical deicsion making
Leader: Pat Croskerry, Canada Chair: Laurent Degos, France
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A10 Patient Safety - Invited Session
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Patient safety campaigns - Large-scale improvement in health care
Chairr: Joe McCannon, USA
Kelly Rigg
Beth Lilja
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1230-1400
LUNCH
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1315-1350
Concurrent Poster Presentation Sessions
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AP1 Measures/Indicators
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AP2 Patients
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AP3 Quality Systems
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AP4 Health Information Technology (HIT)
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AP5 Clinical
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AP6 Accrediation
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AP7 Workforce/Education
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AP8 Patient Safety
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1400-1530
Concurrent Track Sessions
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A11 Patient Safety - Invited Session
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Approaches to, and how, to evaluate the effect of patient safety initiatives
Leader: Carol Haraden, USA
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A12 Measures/Indicators - Bried Paper Presentations
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A13 Patient Centered Care - Invited session
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Methods and tools for providing patient-centered care
Leader: Karin Davis, USA
Chair: Stephen C Shoebaum, USA
Session Supported by The Picker Institute
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A14 Quality Sytems - Invited Session
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Towards harmonisation of concepts, terms, classification for advancing the safety and quality of health care
Leader: Bill Runciman, Australia Chair: Charles Bruneau, France
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A15 Health Information Technology (HIT) - Brief Paper Presentations
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A16 Clinical - Invited session
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Quality in cancer care
Leader: Janne L Knudsen, Denmark
Session supported by The Danish Cancer Society
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A17 Accreditiation - Invited session
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How accreditation facilitates the integration of care in the total health care system
Chairs: Tracey Steadman, UK and Carsten Engel,
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A18 Workforce/Education - Invited Session
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How to integrate quality and safety in the pre and post graduate curriculum
Leader: Jan Mainz, Denmark
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A19 Patient Safety - Brief Paper Presentations
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1530
BREAK
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1600-1700
A20 Afternoon Plenary Session
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1710
Wine and Cheese Reception: Meet the Poster Display Authors
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19:00
Professional visits - ticket only
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A1 Plenary Presentation
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A2 Patient Safety - Invited session
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The Research Program for Patient Safety - DB
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Better knowledge for safer care - strenthening capacity - IL
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Small research grants for patient safety - NPP
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The epistmeology of patient safety research - BR
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